– August 14, 2020
the camera was easy to set up and the picture quality was great. It allows you to view 30 sec clips. Please note it does not provide continuous live feed.
– August 22, 2020
No continuous live feed. Unlike the amazon cloud cam this system does not allow you to continuously view through the camera. I wish I knew that before I bought it. I would have bought more amazon cloud cams. Yes, being wireless is liberating and installation is a breeze, but this is a showstopper limitation.
– September 4, 2020
Guys this camera comes with the module sync 2! which allows for local storage.
– September 16, 2020
I would have only rated three stars based on my support experience today however I thought the improvements to the camera mount(see image) was so good I felt compelled to give five stars. I already have three outdoor Blink xt2 cameras so I ordered these two indoor cameras as a camera kit with a separate sync module for indoors. These cameras are really nice and I feel they operate smoothly as long as you have great Wi-Fi signal. A note to remember on these newer generation of blink cameras, they no longer include free iCloud uploading. The Sync modules have a slot for a USB memory card for storage or the other option is to purchase iCloud storage. That was fine for me because I’m only using these indoor cameras to monitor the cats when we’re gone. Now to my support issue, the cameras gave me an error message when I tried to add them to the sink module. The error message was “invalid blink serial number”. The gentleman that tried to help me on the support line seemed to need things repeated to him over and over. After 40 minutes he still couldn’t figure my problem out and said they would call me back. It’s been over four hours and I haven’t received a call yet. I just happened to think about an hour ago to update my Blink application since I haven’t updated it and it hit me that these cameras were brand new and perhaps my application needed to be updated. Once I updated the app the cameras work perfectly. So if you’re reading this Blink I solved my own issue. The last time, which was the first time, that I needed Blink support they were absolutely fantastic. This time not so much. I will say that they do make an effort though and I was able to talk to them within a minute of calling them. But they might want to bring their support reps up to speed on this particular issue. But all in all I really like the Blink system and what they have going, it’s better than any other Wi-Fi cameras that I tried over the last year.
– September 18, 2020
Wish I could give a decent review, but honestly I don’t even know how well this product actually performs. You CANNOT use this system without the sync module. My Sync module came defective, so I couldn’t even use one camera… great idea, very sleek design, but function is not there. Sending back as customer service has no phone number or chat… they email you. I can have a new system shipped to my house and installed before they return my email.
Update: they returned my email. Sent me a list of things I already did (in very broken typed English) and ultimately told me that my ISP might need to get involved… no, the ISP is not going to get my blink camera set up on my personal WiFi. I already have everything packaged back up and will definitely make the trip to UPS today. Great concept… poor functional and service.
– October 6, 2020
Very inconsistent when it goes off and what it records. I have been playing around with all of the settings and not really happy with the performance so far.
– October 12, 2020
Very easy install and setup. Video quality doesn’t seem to be much better than the cheap wyze cam I replaced with this blink, even after adjusting to “best” quality. Love that it’s wireless and no longer have a 9 foot cable hanging on my wall. App is pretty intuitive. Alexa integration is great. Had an issue with the first cam, customer service was very helpful.
– October 15, 2020
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At the beginning I Had some issues which I have pointed out previously, but I was contacted later from the Blink vendor with an excellent solution from their side. I’m very thankful for their service which at first was not the best but after that it was the best service. They contacted me and replaced the damaged camera which I received in no time.
Thanks for the support.
To the customers, feel free to buy, at the end the blink support team will perform as expected and will help you go thru the process in order to comply with your requirements and needs. After using the camera system for a while it has been a real good option and I fully recommend buying it.
I’m changing my review to 4 stars due to the good service I received in order to solve my issues from the Blink team, thank you.
System can still be improved (points 1 and 3 from the previous review).
————————————————-1.- Camera system does not give a continue live feed2.- I was not able to configure the second camera, sometimes it got connected but after arming and disarming the system one of the camera stops working and won’t get recognized, you’ll have to delete it from the system and try to pair it again, this pairing process takes about 2 days of trying constantly.3.- System is very slow, when you hit the video mode in order to view the camera live it takes a while in order to get connected and send the video4.- Amazon does not give chat support even thought is an amazon company5.- Support from the Blink vendor takes forever in order to get a response.6.- Camera only remains with the led blinking like if pairing is needed but it never gets paired and when it does it only works for a couple of minutes.
Concept and idea is good (completely wireless) but Blink still needs to really work on this in order to get a good product, right now is nothing more than a piece of c…. and their service too.
Very disappointed with the service, the product and the support. I really think it was a waste of money.
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